We were asked to…
We were engaged to oversee the venue retail operations for the official sporting memorabilia licensee at the London 2012 Games. The product range was premium in nature with many items selling for thousands of pounds, which required a special approach to handling, display and selling.
Our Approach
We had little time to spare due to tight timescales and immediately created a programme plan covering all aspects of the operation. This included the retail space, policies and procedures and training and integration with multiple parties, including the Organising Committee (LOCOG).