Modern businesses operate across a number of sales channels which may also include manufacturing, wholesale and retail. We offer support through the set up of robust systems, processes and structures. This ranges from staff profiles, scheduling, sales and inventory reporting systems to budget setting and financial management tools, including business case creation.
We can assist in the planning stages, considering all aspects of the process from shop fittings, layout, customer flow, sales and service areas, as well as an online proposition. We have successfully managed complex opening projects, working with architects, shop fitters, graphic designers and visual teams to ensure the proposition is ‘fit for purpose’ and costs are ‘engineered’ in our clients favour.
In the current fast-moving environment, business structures have to be flexible to respond to customers’ ever-changing needs. Most new business operators might experience opening preparation perhaps once in their business’ lifetime. We have supported numerous businesses, improving success rates and optimising sales and profit.
A case study - helping Luxup bring a new luxury retail concept to market.
We were asked to
Review the plans between the host organisation (Luxup), bringing a new concept to the market and to their worldwide retail partners.
We reviewed the existing technological solutions and the processes in place to better interact with the luxury retail brands. As part of the review, we scrutinised the international roll out plans and made a number of recommendations within the work streams identified.
Our initial engagement was for a period of ten days. The partners were delighted with the results and we were engaged for several months, assisting with the roll out in Hong Kong, New York and London. A 24-hour support centre was set up to assist retailers in the trading regions and a number of blockages were removed, allowing the project to scale-up quickly.
The directors at Marwyn Partners were delighted with the structure and orginisational skills that The Retailer Group brought to the project, which allowed the project to progress at pace.